This article explains how to use Geofencing Monitoring to receive alerts when a batch of your products is scanned inside or outside of a geographic zone you define. Geofencing helps you monitor grey-market activity, detect distribution leaks, and identify unexpected demand in new regions.

Prerequisites

Admin or Editor role.
At least one batch created for the product you want to monitor.
Batch-level geofencing rules (the subject of this article) require a Plus, Advanced, or Custom plan.

Tier summary: Geofencing is available at three scopes, each gated differently:

Scope	Who Can Use It
Brand-wide alerts (any scan across your brand)	All plans, including Standard
Product-level alerts (scans of a specific product)	Pro, Plus, Advanced, Custom
Batch-level rules (what this article describes — alerts scoped to a single batch, with percentage thresholds and inside/outside-of zone controls)	Plus, Advanced, Custom

If you do not see the Geofence Monitoring section on your batch details screen, your plan does not include batch-level rules. Contact your ForgeStop account manager to upgrade.

About Geofencing

A geofence is a virtual boundary — a country, region, or city — that you define for a specific batch. When scans of that batch trigger the rule you set, ForgeStop generates an alert.

Example use cases:

A batch is shipped to Italy. Alert if more than 20% of tags are scanned outside Italy — possible grey-market activity.
A batch is targeted at the U.S. market. Alert if any tags are scanned outside the United States — possible unauthorized export.
A new market test. Alert if a batch is scanned inside a specific country to confirm distribution reached it.
Product launch tracking. Alert on scans in a specific city to measure campaign reach.

Each rule is defined at the batch level, so different batches of the same product can have different rules.

Opening Geofencing Monitoring

In the left sidebar, click Products and open the product.
Scroll to the Batches table and open the batch you want to monitor (click the three-dot menu and choose View Batch Details).
On the Batch Details screen, click the Geofence Monitoring section (below the map area).
Click View to open the rules editor.

Creating a Rule

Each rule has three configurable parameters:

Parameter	Purpose
Alert threshold	What percentage of TIDs from this batch must be scanned to trigger the alert. For example, `20%` means "alert once 20% of the batch's tags meet the condition."
Direction	`Inside of` or `Outside of` — whether the alert fires for scans inside or outside the zone.
Zone	The country, region, or city that defines the geofence.
Minimum unique TIDs	The rule only applies after a minimum number of unique tags have been scanned. This prevents false alarms from single outlier scans early in a batch's life.

Steps to Add a Rule

On the Geofence Monitoring page, enter the alert threshold percentage.
Choose Inside of or Outside of from the dropdown.
Select a country (or region or city) for the zone.
Enter the minimum number of unique TIDs that must be scanned before the rule activates.
Click Add Rule. The rule is saved automatically and starts monitoring immediately.

Example Rule

Alert if more than 20% of TIDs from this batch are scanned outside of Italy, applied after a minimum of 50 unique TIDs have been scanned.

This rule would fire an alert once 50+ unique tags from the batch have been scanned and more than 20% of them were scanned outside Italy.

Managing Rules

You can have multiple rules per batch. Each rule runs independently and fires its own alert.
To edit a rule, change the parameter values and click Add Rule again.
To remove a rule, click the delete icon next to the rule.

Receiving Alerts

When a rule fires, an alert appears in two places:

Notifications inbox — Accessible from the bell icon in the top-right corner of the Dashboard, or from Notifications in the sidebar.
Notifications filter — Use the filter on the Notifications page to show only geofence alerts.

Each alert includes:

Field	Description
Type	`Geofence alert`
Title	The batch and rule that triggered
Message	Details of the triggering scan (location, percentage, TID count)
Date	When the alert was generated

See The Notifications Inbox for more on how notifications work.

How Geofencing Fits Into Custom Content

Geofencing also powers per-region content customization:

Custom Show More per Geo-Location (Pro, Plus, Advanced, Custom) — different Show More content for consumers in different countries.
Custom Product Templates per Geo-Location (Plus, Advanced, Custom) — entirely different templates (colors, fonts, layouts) per region.

Regional variants use the same geofence mechanism as monitoring rules, scoped to country codes. See Customizing Show More Per Batch for the batch-level override pattern.

Troubleshooting

Issue	Solution
I don't see the Geofence Monitoring section on Batch Details	Batch-level rules require a Plus, Advanced, or Custom plan. On Pro and Standard, only brand-wide or product-level geofencing is available (see the tier summary in Prerequisites). Contact your account manager to upgrade.
I added a rule but have not received an alert	The rule only fires once the minimum unique TIDs threshold is reached. Confirm enough scans have occurred. Check the Notifications page filtered by Geofence alert type.
An alert fired but I expected a lower volume	Rules evaluate continuously. Once the percentage threshold is crossed, an alert fires. Consider raising the threshold or the minimum unique TIDs.
I want to monitor multiple countries	Add multiple rules on the same batch — one per country. Each fires independently.
The country I need isn't in the dropdown	All ISO-recognized countries are supported. If one appears to be missing, contact [email protected] with the country name.