This article explains how to override the Show More content for a specific batch — for example, to deliver different content to a batch headed to Canada than to one headed to Mexico. Use this when the same product has batches that need different digital labels.

Prerequisites

Admin or Editor role.
The product already has an active template with Show More enabled (see The Show More Digital Label).
At least one batch created for the product.
Pro, Plus, Advanced, or Custom plan. Custom Show More per Batch is gated by plan — this feature is not available on Standard.

Why Override Show More Per Batch

The template-level Show More applies to every scan of a product. But sometimes you need batch-level variation. Common cases:

A batch going to a specific country that needs local regulatory content.
A batch for a specific distributor or retailer with co-branded content.
A limited-edition run that needs unique promotional content.
Separate coupons or loyalty programs per region.

A per-batch override replaces the template's Show More only for that specific batch. All other batches continue to use the template default.

Overriding Show More for a Batch

In the left sidebar, click Products and open the product.
Scroll to the Batches table at the bottom of the Product Detail screen.
Find the batch you want to customize (use the lot filter if you have many batches).
Click the three-dot menu at the end of the row.

Select Edit Show More. The Show More editor opens, pre-populated with the current template content.
Modify the content using the visual or code editor, just like the template-level Show More.
Click Save.

Once saved, the batch row displays a blue indicator in the Show More column, confirming that this batch has a custom override.

Removing a Per-Batch Override

To revert a batch back to the template's default Show More:

Click the three-dot menu on the batch row and choose Edit Show More.
Toggle the override off, or clear the editor content.
Click Save. The batch returns to using the template default.

Override Hierarchy

When a consumer scans a tag, the Dashboard resolves Show More content in this order:

Batch-level override (if set)
Template-level Show More (default)

The batch override always wins if one exists for the scanned tag's batch.

Note: Clearing the batch override removes the custom content. Confirm you want to revert to the template default before saving, because there is no undo for a cleared override.

What You Can Customize Per Batch

A per-batch Show More accepts all the same content and merge tags as the template-level Show More:

HTML (headings, paragraphs, tables, lists, links, images)
Inline CSS (whitelisted properties)
Handlebars merge tags (#{{product_name}}, #{{lot}}, #{{metafields.keyName}}, and so on)
#{{#if}} conditional blocks (no nesting)

See The Show More Digital Label for the full list of supported content and the merge-tag catalog.

Example — Regional Override for a Canadian Batch

Template-level Show More (default) displays English-only content. The Canadian batch needs English and French side by side plus a Canadian-specific support URL.

<h2>#{{product_name}}</h2><p>Lot: <strong>#{{lot}}</strong> · Produced #{{produced_at}}</p><h3>Product Details (English)</h3><p>Full-bodied red wine. Best served at 18°C.</p><h3>Détails du produit (Français)</h3><p>Vin rouge corsé. Servir à 18°C.</p><h3>Support</h3><p>Canadian customers: <a href="https://support-ca.example.com">support-ca.example.com</a></p>

Troubleshooting

Issue	Solution
The Edit Show More option is missing from the batch menu	Your plan may not include per-batch Show More. Contact your ForgeStop account manager.
My override is not showing on a scan	Confirm the scan is from the correct batch. Check the batch's Show More column for the blue indicator — if it is missing, the override was not saved.
I want to revert to the template default	Click Edit Show More on the batch row, clear the editor or toggle the override off, then Save.
The override shows for one product but not another	Per-batch overrides are specific to the batch they are configured on. Each batch must be configured individually.
I need overrides for dozens of batches	Consider using merge tags with conditional logic in the template-level Show More instead. For example, use `#{{#if countryCode}}` to change content by region without per-batch editing.