This article covers the Settings section of the Dashboard — where you configure your brand profile, the locations where your products are manufactured or labeled, and the BatchMaker devices registered to your account. It is for account administrators.

Prerequisites

Admin or System Admin role to edit brand settings, locations, and devices.
Any role can view and edit their own Personal Profile.

Opening Settings

In the left sidebar, click Settings under the Admin section.
The Settings page displays two configuration areas: Personal Profile and Brand Profile.

Personal Profile

The Personal Profile section applies only to your user account. You can edit your display name, email address, and language preference here. Changes save immediately and apply on your next page load.

Brand Profile

The Brand Profile section controls how your brand appears to consumers when they authenticate a product. All users in your brand see the same values.

Setting	What It Controls
Logo	The brand logo shown on the authentication page when consumers scan a product
Favicon	The small icon that appears in the browser tab
Company Name	The name displayed on the authentication page
Contact URL	The link consumers use to reach your brand from the authentication page
Policy URL	The link to your privacy policy or terms, shown on the authentication page
Default Language	The default language for consumer-facing authentication screens
Industry	The industry category for your brand

Note: The logo should be a square PNG or JPG, under 500 KB. A low-resolution logo displays poorly on high-DPI phones.

Locations

Locations represent the production facilities, warehouses, or labeling sites that your brand operates. Each batch you create can be tagged to a location, so that every scan traces back to where the product was manufactured or labeled.

To add a location:

In Settings, scroll to the Locations section.
Click Add Location.
Enter the location name and address.
Click Save. The location appears in the list and is available to select when creating a batch.

Tip: Use consistent location names across your team. Location labels appear in scan reports and individual scan details, so an inconsistency like Warehouse A vs warehouse-a makes reporting harder.

Devices

The Devices section shows the BatchMaker software and hardware registered to your brand and production/warehouse facility. Each row shows the device name, ID, last-seen timestamp, and status. This section is primarily informational and is managed by your ForgeStop account manager during onboarding.

If a device is missing, showing as offline unexpectedly, or needs to be transferred between locations, contact ForgeStop support.

Troubleshooting

Issue	Solution
I do not see the Settings menu	Settings is role-gated. Contact your account admin to review your permissions.
The brand logo looks blurry on mobile	Upload a higher-resolution square PNG. Stay under the 500 KB size limit.
A location I added is not selectable in BatchMaker	Confirm the location was saved. Then restart the BatchMaker app to refresh its settings cache.
A device is missing from the Devices list	Contact ForgeStop support. Devices are registered by your account manager during setup.
Changes to the brand profile are not applying to authentication pages	Consumer authentication pages may cache for a few minutes. Scan a test product after 2–3 minutes, and clear the phone's browser cache if the old assets persist.