ForgeStop

Use the chat icon in the bottom-right corner of this page to open a ticket.

To help us resolve your issue quickly, please include the following when you reach out:

___________________________________________________________

Tap Log to view the current log file.

Follow the instructions from your ForgeStop support contact on how to share the file.

1. Open Settings in BatchMaker.
2. Tap Log to view the current log file.
3. Follow the instructions from your ForgeStop support contact on how to share the file.

Last Synced: 2026-03-13 · Sync Status: Current

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Information	Where to find it
BatchMaker ID	Settings → BatchMaker ID
Lot Number	The lot number entered for your batch
Batch ID	Shown on the batch confirmation screen or ForgeStop Dashboard
Error message	Screenshot or description of any error displayed
What you were doing	The step in BatchMaker where the issue occurred

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What to Include in Your Message

How to Export Logs