1. Logging into the Dashboard
Step 1: Open your web browser and go to dashboard.forgestop.com.
Step 2: On the login page, enter your email address in the field provided or click the Sign in with magic link button
Step 3: Check your email inbox for a “Your secret sign-in link” from ForgeStop (it may take 1-2 minutes).
Step 4: Click the link in the email to sign in automatically. This link acts as a temporary password and is valid for 15 minutes
2. Navigating the Dashboard
Dashboard Overview: The the main screen is where you first land and here you can view:
Real-Time Scans Map: Displays where and when your products are scanned worldwide.
Key Metrics: At the top, find summary data like:
Active Tags: Total InfoTap tags currently active.
Total Scans: The number of times tags have been scanned.
Status Indicators: Shows tag authenticity (e.g., “Authentic,” “Re-scan,” “Counterfeit,” “Invalid”).
Refresh Button: Click this to update all data in real-time.
3. Viewing and Managing Scans
Access the Scans Tab:
Go to the “Scans” tab from the dashboard sidebar.
This tab shows a detailed table of recent scans, including:
Date & Time of Scan
Product & Tag Information: Includes tag ID, country, region, city, and scan status.
Drilling Down into Scan Details:
Click the small eye icon next to each scan to view full details.
You’ll see info like:
Tag ID and Creation Date
Product Name and Status
Full Scan History: View batch ID, lot number, and associated metadata.
4. Products Section: Adding and Managing Products
Registering a New Product:
Click on “Products” in the sidebar.
Click “Create New Product” at the top.
Enter Product Details:
Product Name: What your product is called.
SKU: The product’s unique identifier (Stock Keeping Unit).
Main Image: Upload a clear image to show users for product authentication.
Batch Management:
Within each product, click the “View Batches” button to see all batches.
Each batch entry will display:
Batch ID and Lot Number: Identifies the specific production group.
Total Tags, Production Date, Expiry Date: Key batch details.
Click on batch entries to drill down for additional data on production and metadata.
5. Ordering InfoTap Tags
Access the Orders Tab:
Click on “Orders” in the sidebar to order new tags for your products.
Placing a New Order:
Click “Create New Order.”
Fill in Order Details:
Quantity: Enter how many tags you need.
Delivery Date: Choose when you need the tags (keep in mind there’s a 3-4 week lead time).
Special Instructions: Add any specific requests or notes for the ForgeStop team.
Submit Order: Once you submit, you’ll receive an email confirmation, and ForgeStop will handle the rest, including delivery.
6. Managing Metafields
Purpose: Metafields store additional product or batch information, such as flavors, sizes, or distribution locations.
Creating a New Metafield:
Go to the “Metafields” tab in the dashboard.
Click “Create New Metafield.”
Enter Metafield Details:
Key: Name of the metafield (e.g., “Warehouse”).
Type: Choose from options like “Text,” “Number,” or “True/False” to best fit the data type.
Click “Create Metafield” to save it. The new metafield will be available during product or batch tagging.
7. Switching Between Multiple Brands
If you manage multiple brands, use the dropdown in the upper right corner to switch between them.
Note: Each brand has unique settings and data, including separate tags, batches, and orders.
8. Creating a Manual Batch
Purpose: Manually creating batches is useful as a backup for automated processes or if you'd like to simply manually assign existing InfoTap tags to products.
Steps to Create a Manual Batch:
Step 1: Go to “Products” > “View Batches” and select “Create Manual Batch.”
Step 2: Confirm Product & Quantity:
Choose the product you’re batching and enter the total number of tags you’ll be activating.
Step 3: Add Metafields:
Include additional metadata (e.g., lot number, production date).
Step 4: Choose Tag Rolls:
Select the unactivated tag rolls you’ll be using for this batch.
Step 5: Review and Confirm:
Verify all details and submit. A confirmation message will appear when the batch is created.
9. Accessing Support and Help Desk
Support Options:
Use the “Support” link in the dashboard sidebar or go directly to support.forgestop.com.
Submitting a Support Ticket:
Click “Create New Ticket,” fill in the details, and submit. You can track open tickets from this page.
This guide should ensure users have clear, actionable instructions for every core feature. Let me know if any sections need further detail or clarification!